You are correct, that is totally uacceptable. However, I am certain that it was test fired before it was shipped - how many times, who knows. What ammunition are you using? Have you tried multiple magazines, your post isn’t clear about that.



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Ran 12 different magazines. Familiar with the platform. Run a different one in steel challenge. This is not an ammunition or magazine problem.

Changed the extractor and it won't manually cycle. Appears the magazine may be too high and the the round impedes extraction and ejection.

 

The magazine it shipped with looked unfired.

 

Video

 

 

How tight do you have it torqued?
pull the secondary ejector out of the trigger group.
replace magazine plunger.
check bolt lock plate/ mag release pin.

 

Will measure 25 inch pounds tomorrow.

Magazine plunger is new.

Guess I should try cycling outside the chassis or in an OEM wooden Ruger stock.

Just amazed a new rifle from the custom shop would run this poorly.

 

It's the extractor not having enough excursion over the case rim, there isn't any. Mis machined it would appear.

 

call Ruger customer service, and have them send a return label, so they can fix it..

Customer Service

ruger.com

 

The magazine it shipped with looked unfired.

Proves nothing, customers expect new parts. I wasn’t there so I can’t say that they actually test fired it, but not doing so would be outside their process.

As others stated, contact Ruger. Sucks that you will temporarily be without a new premium rifle you just purchased.



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We'll see. Tempted to just buy a KIDD bolt and call it a day. Call Ruger today and see what they can offer.