I bought 3 of the 1600 count boxes of 22lr and 2 of the boxes of 9mm. Sent everything in at the end of Nov. . Right before Christmas I called them since their site was not showing anything about my rebate. The person that I spoke with told me not to worry that it was taking several weeks and to give it a few more days. Since the cut-off date was Jan. 2nd, I called a second time on the 29th or 30th of Dec. to see if I should re-submit and was asked for my name, phone number and email address and was told that it wasn't necessary to re-send at that time and that I was in their system before the cut-off and that they would have me send it at a later date if they still couldn't find my original.
Well I called again yesterday and the woman who answered said that the offer expired and that I was not in their system. I said hold on there a minute, your guy told me not to re-send my paperwork and that I was being put into your system to prove that I was timely. She took my name, phone number and email address yet again and said that she would see about getting me a waiver and if I haven't heard back from them by 3pm Fri. to call.
I think if you fall through the cracks so to speak, the customer service people will tell you anything to get rid of you and make little to no effort to correct the problem.
A couple of years ago Remington had a similar rebate on their Golden Sabre handgun ammunition. I purchased the maximum amount of boxes of the rebated ammo, sent all the required UPCs, form, ect. and had a similar problem. I kept at it for several months, phone call after phone call, getting told a different line each time until I finally talked to someone who was sympathetic to my plight and resolved it shortly.
A close friend made an identical purchase the same day as I did from the same vendor and never did get his $100 rebate.
A few months ago there was a $25 rebate for the purchase of a Fenwick rod and a Pfleuger reel. You were allowed 2 rebates and there were lines on the form for 2 rods and 2 reels. I bought 2 rods and 2 reels from the approved lists, sent everything in well with-in the time limit and waited.
I finally received a check for 1 of the rod/reel purchases. It took a couple of months and a number of phone calls but finally I received the other rebate.
Some people seem to never have a problem receiving their rebates and good for them.