I ordered mine over the phone too and had no problems what so ever. Tony was even the one that answered the call. I was surprised, but he said if he isnt busy then he always answers. I thought talking to him was great. I got the straight trigger and he said that if I wanted to change it out with the curved one that came with it myself, that was fine. He even said that if I got it torn apart and couldnt get it back together that I could send it back and he would fix it for free. I thought that was the best way to deal with 10/22 modifiers like us! I have now swapped it and see that it is very tough, but not outside my mechanical abilities. I was so pleased that I went ahead and ordered more stuff. He told me that it would probably be a couple of weeks before it shipped due to him tearing a muscle in his arm, but it came in the mail a week later way before I expected it to be there. I cant say it enough, Tony Kid is running a "Well Oiled Machine" over there, I'm sold for life! A few more KIDDs are soon to follow! If I could only get him to make stuff for all my other rifles, HHHMMM, a KIDD for every rifle I own! Thanks Tony!