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Make sure that you get the ruptured case, if you still have it, and send the gun and the ruptured case to Remington. If you still have any of the unfired ammo then that would be very helpful to Remington in diagnosing what happened. If you don't have any ammo left then a note with the gun that lets them know the brand and the lot number of the ammo would be the next best thing. It's difficult to determine exactly what happened in these instances without the ammo.
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