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  #1  
Old 09-22-2008, 11:49 AM
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not passing the bump test....



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so mschatterbox's new 452 wont pass the bump test. completely stock the trigger is way lighter and shorter then the other factory set up 452 triggers ive seen. anyway, take it apart to see what the deal is and low and behold the sear engagement point on the trigger isnt cut square. its only getting about 1/2 sear engagement!

so i called CZ, the first guy i talked to said since i dont want to send the whole rifle in i need to send the trigger before he can send me out a trigger. i was like alright, whatever. but as i got just a little more upset about the whole thing after spending $400 on a rifle for my wifes present with a bad trigger, thats either got to go back whole to cz and cost me more money; or i have to take it apart again and ship just the stupid trigger back costing me money and time before they will ship me out a part. this irritated me because now ill have a $400 paper weight while they mess around with warranty.

so i called back to just see how much a trigger would cost. $18+$9 shipping. this was a different guy, so i told him the situation and asked if they could give me some kind of discount if i purchased one because i really didnt want to mess with sending the old junk one in. i felt like that would be a waste of more of my time and money. the parts guy i guess was sensing i was a bit irritated by the whole situation and told me he was going to send me one out free of charge. which makes me a lot more happy. so i guess when you call CZ customer service about warranty issues, its better not to talk to the warranty department. pretty ironic.
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Old 09-22-2008, 12:59 PM
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Glad the second guy manned up, CZ is usually very good on warranty stuff as several here have found on stocks etc. that you would have thought they'd be tough on. Reminds me I need to call about a steel nose piece for my FS, managed to lose the little screw on the plastic one so its a good excuse to buy steel, lol. Clem, just remember on mass produced anything you're apt to have an occasional problem, wait until they don't do right to get real upset, remember the old saying about catching more flies with honey than vinegar.

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Old 09-22-2008, 01:53 PM
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Glad you got it worked out Clem
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Old 09-22-2008, 02:37 PM
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I hear you about mechanical things always having something wrong Gerald. Ive been messing with hotrod mustangs and camaros for a hobby for about 14 years. i guess i just wasnt that pleased with the first guys attitude. i was a bit less relaxed the second time i called. i can understand bad parts do get produced, i can even understand wanting the part returned for inventory purposes. but the first guy didnt even apoligise for any inconveinance or anything. just "youll have to send it back and then we will send you one." as ive gotten older i think ive gotten less tolerant of people who think their time and money mean more then my time and money. anyway, i dont have to deal with UPS and the part is on the way hopefully with 2 new pins to hold it in. im a happy boy.
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Old 09-22-2008, 03:18 PM
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I understand how you feel Clem, I've been on both sides of the counter, being nice to folks is cheap, a shame more folks won't practice it, lol.

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Old 09-22-2008, 06:23 PM
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I need to call them myself, the set screw that holds the adjustable front sight post in place broke. I re-set the front sight, tightened down the screw, and half of the screw's head broke off.
I'll probably have to get a local gunsmith to remove it since a screw driver will no longer work.....
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Old 09-23-2008, 03:41 PM
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I need to call them myself, the set screw that holds the adjustable front sight post in place broke. I re-set the front sight, tightened down the screw, and half of the screw's head broke off.
I'll probably have to get a local gunsmith to remove it since a screw driver will no longer work.....
Tony, try taking the sight hood off and gripping the remainder with a pair of needle nose pliers or vise grips, don't ask!

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Old 09-23-2008, 05:08 PM
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Tony, try taking the sight hood off and gripping the remainder with a pair of needle nose pliers or vise grips, don't ask!

Gerald
precision rifles require precision tools!

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Old 09-23-2008, 05:39 PM
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precision rifles require precision tools!

LMAO
Thats my story and I'm sticking to it!

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Old 09-24-2008, 06:14 PM
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Trust me Gerald, I've been thinking about doing just that....and I do have a pair of needle nose vise-grips.....
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