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Old 09-08-2019, 08:28 PM
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How long can a gun company keep a gun you sent in for repair....Legally ?

I sent a Taurus in for jamming and other repairs, it was a bummer out of the box.

They repaired it and they sent it back to me with the slide buggered to

junk......several places with the finish scraped through to

the metal. I called them up, they sent a label, back it went, and it has now been

5 months and a week. All it needed was the slide replaced, and they say they

don't have a slide, yet they are selling these pistols everyday.

What recourse do I have? They also have a Heritage Steel model they tagged

for replacement, that they say no inventory, since March. They offered me a

much less expensive model for replacement. Nothing to equal the price of the

steel model I purchased new.

I truly don't know how to get these issues resolved.
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Old 09-13-2019, 12:37 PM
Richlit is online now

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I sent a model 94 in for repair several years ago. After I waited for many months, I finally got them to answer the phone. They said that it could not be repaired and offered to replace with another .22 revolver, however, none were in stock. This went on for over a year and half. I finally had them send me a Judge. They did send the gun, but what poor service. I will never buy another Taurus!!
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