Cooper Firearms - Customer Service - RimfireCentral.com Forums

Go Back   RimfireCentral.com Forums > >

Notices

Join Team RFC to remove these ads.
Reply
 
Thread Tools Display Modes
  #1  
Old 01-08-2020, 11:19 PM
skwerl457's Avatar
skwerl457

Join Date: 
Jun 2019
Posts: 
82
TPC Rating: 
0% (0)
Cooper Firearms - Customer Service



Log in to see fewer ads
I had emailed the SR # of my 57M LVT to Cooper Firearms asking if they could give me the manufacture date , I explained that I bought the gun used in Canada.
Next day they returned email with the info. I wanted .

I thanked them and asked if I could order a users manual & parts book , they just asked for my mailing address.

Well a week later an envelope arrived with a new owners manual plus a nice
Cooper Firearms decal that looks fantastic on my gun safe .

Now that's customer service even if I am not really one of their customers..
Reply With Quote
  #2  
Old 01-09-2020, 10:04 AM
TEDDY BEAR RAT's Avatar
TEDDY BEAR RAT is online now
NRA Member - Click Here To Join! UotM

Join Date: 
Jun 2009
Posts: 
5,450
TPC Rating: 
100% (33)
Quote:
Originally Posted by skwerl457 View Post
I had emailed the SR # of my 57M LVT to Cooper Firearms asking if they could give me the manufacture date , I explained that I bought the gun used in Canada.
Next day they returned email with the info. I wanted .

I thanked them and asked if I could order a users manual & parts book , they just asked for my mailing address.

Well a week later an envelope arrived with a new owners manual plus a nice
Cooper Firearms decal that looks fantastic on my gun safe .

Now that's customer service even if I am not really one of their customers..
Consistent with my experience, as well.
Reply With Quote
  #3  
Old 01-09-2020, 12:06 PM
karls42

Join Date: 
Dec 2013
Posts: 
513
TPC Rating: 
100% (1)
Cooper service has always been super at answering questions and providing parts.
A real class act... and for me the left hand option available on most of their rifles is a
deciding factor
Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old 01-09-2020, 06:01 PM
HJA8

Join Date: 
Feb 2010
Location: 
The Land Down Under
Posts: 
1,958
TPC Rating: 
100% (1)
Certainly can't complain about that

I once bought a NIB Custom Classic from the private collection of a US based Cooper dealer.

I also emailed Cooper Arms about the build date and had a reply over-night.

Mine also arrived minus the manual. It had passed through the hands of exporters, Customs, importers and dealers by the time I received it so the manual could have been lost anywhere- Maybe I should contact Cooper to see if they will send me one down here in Aus
Reply With Quote
  #5  
Old 01-19-2020, 09:38 AM
Jandy123

Join Date: 
Jun 2016
Posts: 
5
TPC Rating: 
100% (4)
Customer service

They have always been more than willing to help with any questions I've hd as well
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off




All times are GMT -5. The time now is 02:30 PM.

Privacy Policy

DMCA Notice

Powered by vBulletin
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2000-2018 RimfireCentral.com
x