How long can a gun company keep a gun you sent in for repair....Legally ?
I sent a Taurus in for jamming and other repairs, it was a bummer out of the box.
They repaired it and they sent it back to me with the slide buggered to
junk......several places with the finish scraped through to
the metal. I called them up, they sent a label, back it went, and it has now been
5 months and a week. All it needed was the slide replaced, and they say they
don't have a slide, yet they are selling these pistols everyday.
What recourse do I have? They also have a Heritage Steel model they tagged
for replacement, that they say no inventory, since March. They offered me a
much less expensive model for replacement. Nothing to equal the price of the
steel model I purchased new.
I truly don't know how to get these issues resolved.
I sent a Taurus in for jamming and other repairs, it was a bummer out of the box.
They repaired it and they sent it back to me with the slide buggered to
junk......several places with the finish scraped through to
the metal. I called them up, they sent a label, back it went, and it has now been
5 months and a week. All it needed was the slide replaced, and they say they
don't have a slide, yet they are selling these pistols everyday.
What recourse do I have? They also have a Heritage Steel model they tagged
for replacement, that they say no inventory, since March. They offered me a
much less expensive model for replacement. Nothing to equal the price of the
steel model I purchased new.
I truly don't know how to get these issues resolved.