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Old 07-25-2019, 11:45 PM
octanejunkie

Join Date: 
Jul 2018
Location: 
Los Angeles area
Posts: 
589
TPC Rating: 
100% (1)
My experiences with PSA have all been positive. They offer a good product at a great value and have a pretty soild reputation overall. Not the best customer service, but I've always gotten what I ordered, eventually.

I chose to cancel an order once and it was handled quickly and efficiently; I was even refunded the same day. I felt my request was handled very well and it kept me coming back.

They are probably understaffed and they could definitely use a better order and supply chain management solution (software). Waiting several days for an order to ship is not exactly cutting edge internet sales in today's age of 2-day free Prime shipping.

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